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We would like to sincerely apologise for the delays many customers may currently be experiencing.
Over the past few weeks our family has suffered a bereavement, which has had a significant impact on our ability to operate DF Decals at our normal pace. As a small family-run business, situations like this unfortunately affect production and communication more than we would like.
We are now in the process of catching up with all outstanding work and responding to messages, and we are doing everything we can to get back on track as quickly as possible.
Please accept our genuine apologies for the delays. This is not the level of service we usually provide, and we are incredibly grateful for the patience, kindness, and understanding shown by our customers during this difficult time.
To keep cost as low as possible and to reduce our impact on the environment, we aim to place our stock orders on Sunday evenings. Please bear this in mind when placing an order and the impact this will have on your delivery.
Our standard turn around time is between 10-14 days, due to every item being custom made according to your requirements.
Please contact us if you require your order sooner.
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